Frequently Asked Questions

If you can’t find the answer to your question here then get in touch and we’ll make sure we answer it for you!

How much is shipping?

• $9.95 flat rate shipping Australia wide - nice and simple. Free shipping for all orders over $80 (Australia wide). If you want to receive your parcel super quickly- select express shipping at the checkout.

Do you accept returns?

• We only accept returns on faulty or damaged items.
• We check every purchase carefully before sending it out. However, in the unlikely event of your item being damaged in transit, please email us with photos of the damaged products within 14 days of receipt. We'll happily replace it if we're satisfied it is damaged or faulty.

Do you ship internationally?

Please contact us at hello@littlemusings.com to discuss international shipping rates.

What payment methods do you accept, and is it safe?

• We accept payment by, credit card and PayPal, Shop Pay, Apple Pay and Google Pay. 
• The website utilises Shopify and is safely protected by a secured and trusted checkout system.

Where's my order?

• The standard delivery time for deliveries to metro areas within Australia is 5 to 7 business days but it can take up to 10 to 14 days. We will post your order within 2 business days and then you should allow a further 3 to 8 business days for Sendle or Australia Post to deliver to you.
• If your order has already exceeded the expected delivery time, please contact us at hello@littlemusings.com and we will do our best to look into it for you.

How will my product be packaged?

• We make every effort to ensure your products are packaged carefully and arrive in perfect condition.
• All products are shipped in a cardboard mailer box or padded mailer bag. 
• If your order arrives damaged, please contact us and we will arrange for it to be replaced, where appropriate. 

I own a shop; can I stock your products?

Yes. Please email us at hello@littlemusings.com to discuss options.